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Z-scores serve a crucial role in Lean Six Sigma by providing a consistent measure of how far a data point lies from the mean. Essentially, they transform raw data into comparable units, allowing for accurate analysis and problem-solving. A positive Z-score indicates a value above the mean, while a negative Z-score illustrates a value below the mean

The Launch phase of a Lean Six Sigma project lays the groundwork for success. In this case study, we explore how a manufacturing company utilized the Define phase to isolate inefficiencies in their production process. A cross-functional team was constituted consisting of representatives from different departments, including operations, quality con